Suite Hot Tub
- 4 Single beds
- Shower
- Heating
- Bathtub
- Air conditioning
Ryokan · Hakone · Kanagawa
Kinokuniya Ryokan
A traditional ryokan in Hakone with private onsen baths, kaiseki dinners, and a convenient location near the bus stop.
- Private onsen with milky and clear baths
- Traditional kaiseki dinner served on site
- Convenient bus stop just 20 meters away
8.5
Great
796 reviews
Booking.com 8.5 · 796 reviews
About
Kinokuniya Ryokan
Kinokuniya Ryokan sits in the Ashinoyu area of Hakone, a short walk from the bus stop and within reach of local attractions like the Hakone Gora Park (3.2 km away). The property blends traditional Japanese atmosphere with practical comforts: a lift, vending machines, free Wi-Fi in rooms, and a 24-hour reception. On-site parking is available for those driving.
Guest rooms range from Japanese-style rooms to suites with terraces and hot tubs, most featuring showers, bathtubs, and air conditioning. The ryokan's dining is a highlight, with an excellent kaiseki dinner and a highly rated breakfast. Guests can also enjoy the open-air bath, massage services, and a garden area. Note that pets are not allowed, and the property is non-smoking.
- No smoking on site
- Parking
- Safe deposit box
- 24-hour reception
- No pets allowed
- Luggage storage
In brief
What works, what to weigh
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Strengths
4 reasons to book- Private onsen experience — Guests consistently praise the private onsen, noting both milky and clear baths. It's a relaxing retreat after a day of exploring.
- Excellent kaiseki dinner — The traditional multi-course dinner is a culinary highlight, with guests describing it as excellent and a great way to experience Japanese flavors.
- Convenient location — Just 20 meters from the bus stop, making it easy to explore Hakone and access nearby attractions like the lake and open-air museum.
- High staff satisfaction — Staff are repeatedly described as outstandingly helpful, friendly, and warm, contributing to a welcoming atmosphere.
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Worth weighing
4 to weigh- Limited facilities — The Facilities rating is notably lower than other categories, suggesting the ryokan's shared spaces may feel basic compared to the rooms and dining.
- Strict check-in window — Check-in is only between 15:00 and 17:30, which may be tight for travelers arriving later in the day.
- No pets allowed — The ryokan does not accommodate pets, so guests traveling with animals will need to look elsewhere.
- Traditional dining may not suit everyone — Kaiseki dinner is a traditional Japanese experience; some guests may find the dishes unfamiliar or not to their taste.
01 — Rooms
Rooms & rates
High season: summer dates usually book out a few weeks ahead.
Suite Terrace
- 4 Single beds
- Shower
- Heating
- Bathtub
- Air conditioning
Deluxe Japanese-Style Room
- 4 Single beds
- Shower
- Heating
- Bathtub
- Air conditioning
Japanese-Style Room
- 4 Single beds
- Heating
Japanese Style Room Private Bathroom
- 4 Single beds
- Shower
- Heating
- Bathtub
- Air conditioning
02 — Amenities
Services & amenities
Everything included at this stay — the facilities and essentials, at a glance.
Bath & Wellness
- Hot spring bath
- Open-air bath
- Public Bath
- Massage
Facilities
- Lift
- Garden area
- Meeting/ Banquet facilities
- Shops/Commercial services
- Vending machines
- Luggage storage
Room Amenities
- Air conditioning
- Heating
- Sitting area
- Free toiletries
- Electric kettle
- Flat-screen TV
- Free Wi-Fi in rooms
Services
- 24-hour reception
- Safe deposit box
- Welcome drink
- Parking
- No smoking on site
- No pets allowed
Activities
- Hiking
- Golf course
- Table tennis
Photos
Gallery
03 — Reviews
What guests say
Recent verified reviews from guests who stayed here.
Guest-rated 8.5/10 from 796 reviews
Booking.com · 8.5 · 796 reviews
8.5Verified guest“We had a beautiful bedroom.”
8.5Verified guest“Everything was perfect – onsite parking, a reasonably large room, and staff who were outstandingly helpful and very friendly.”
8.5Verified guest“A modern small hotel with great value; we had a fantastic stay in a marvellous location in the Hakone area.”
8.5Verified guest“Thank you for a wonderful stay – it's the best base for Hakone. The location is remote but close to an onsen and Tokyo, and the open-air museum is a 20-minute drive away. Lots of meal choices and the food was nice.”
8.5Verified guest“The staff were super friendly and pleasant, and the location was magnificent – close to public transport, adjacent to the lake and other attractions, with frequent buses to and from Moto Hakone-cho. The breakfast was incredibly nice, the food perfect.”
8.5Verified guest“Charming atmosphere, spacious room, excellent kaiseki dinner, and a relaxing private onsen.”
04 — Location
Getting around Hakone
The property sits in Hakone.
Getting Around: The ryokan is about 20 meters from the nearest bus stop, with frequent buses to Moto Hakone-cho and other attractions. The open-air museum is a 20-minute drive away.
Local Attractions: Hakone Gora Park, a western-style hillside botanical garden, is 3.2 km away. The area also offers hiking trails and onsen facilities.
8 Ashinoyu, Hakone-Machi, Ashigarashimo-Gun, Kanag, Hakone, Kanagawa, Japan
05 — Good to know
Policies & conditions
Hotel details are shown for reference. Final rate terms are confirmed on the partner’s site at booking.
- Check-in
- From 15:00-17:30
- Check-out
- By 08:00-10:00
- Cancellation
- Free cancellation on many rates — terms on booking page
- Payment
- Pay-at-hotel available on many rates; final terms at booking
- Pets
- Not allowed
- Property
- 17 rooms
06 — Questions
Frequently asked
What are the check-in and check-out times?
Check-in is from 15:00 to 17:30, and check-out is from 08:00 to 10:00.
Is parking available at the ryokan?
Yes, on-site parking is available.
Are pets allowed at Kinokuniya Ryokan?
No, pets are not allowed on the property.
Does the ryokan have a private onsen?
Yes, guests can enjoy a private onsen with milky and clear baths, as well as an open-air bath and public bath.
Is Wi-Fi available in the rooms?
Yes, free Wi-Fi is available in all rooms.
What dining options are available?
The ryokan offers traditional kaiseki dinner and a well-regarded breakfast. Guests can also use vending machines for snacks and drinks.
The bottom line
Kinokuniya Ryokan is a solid choice for travelers seeking an authentic onsen ryokan experience in Hakone, with strong staff, dining, and a convenient location. The lower facilities rating and strict check-in window are worth considering, but for those wanting traditional Japanese hospitality, it delivers.
8.5Overall rating: 8.5/10 from 796 reviews.
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